Every day, over 40 million people use ChatGPT to get health advice

By EngineAI Team | Published on January 14, 2026
Every day, over 40 million people use ChatGPT to get health advice
According to a recent analysis by OpenAI, more than 40 million individuals worldwide use ChatGPT every day to get health-related information, with more than 5% of all messages currently being about healthcare.

The specifics:

Checking for symptoms, understanding medical jargon, identifying billing mistakes, and getting ready for doctor's appointments are common uses.

Approximately 600K messages per week originate from rural "hospital deserts," and 70% of health-related conversations take place outside of regular clinic hours.

Every week, users submit 1.6–1.9 million questions about health insurance, including plan comparisons, billing problems, and claim appeals.

The FDA should establish more transparent procedures for AI medical devices, according to policy recommendations included in the paper.

Healthcare is undoubtedly a huge AI use case currently, and it will certainly get greater with wearable connections, medical advancements, and OAI's drive for more transparent FDA channels. The report's legislative recommendations allude to a future in which ChatGPT's tailored insights would resemble a virtual physician.

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